Registering a Customer for Rewards
Log into your Tire Power system. Then, review the customer information and confirm a Cell Phone and an Email Address are listed on the profile.
After confirming the customer's phone number and email address you are able to register the customer.
There are two ways to register a customer.
Option 1 - Customer information page
On the customer lookup page, highlight the customer you’d like to register. Then, select the Rewards button with the ribbon icon.
Option Two - Customer Invoice
Select the Rewards button with the blue ribbon icon to open the Customer Search window. Customers can register for your rewards program through your website or text to join option, so you'll want to search for the customer to make sure they do not have an existing rewards profile.
If you are able to locate the customer through the search window, select the customer and skip to Step 5.
If the customer search does not locate a rewards profile, select Register Customer at the bottom of the window.
Fill out the form fields in the BayIQ Customer Registration window.
- Select Type: Retail, Fleet, Military
- Check the box next to Virtual Card
- If your customer would prefer text messages to emails, select the checkbox next to Opt-out of email communications.
- Add the month and day of the customer's birthday. This will ensure an automated birthday email is sent to the customer. Note: Adding the birthdate is optional.
- Select Register Customer.
Next, add a vehicle or vehicles to add to the customer's account. Highlight the vehicles to add, then select Register Vehicle.
Once complete, select Continue to Customer Overview.
The customer overview will outline any available rewards points, bonuses, or promotions.
Select the reward, confirm the dollar amount, and click Save.
Viewing Rewards on an Invoice
Any rewards used will now be listed on the invoice. Once the invoice is finalized, the rewards are removed from the customer's rewards account.
After the Transaction
After closing the invoice, the customer will receive an email or text with the service summary and redemption. In addition, the email will include the number of new point rewards awarded from their transaction.