BayIQ can automatically send emails or text messages to your customers after a service and ask them to share feedback about their visit on Facebook or Google. Follow the steps below to setup your review invites.
Turn on the reviews feature
Log into your BayIQ dashboard. Next, select Settings then Markets from the top navigation bar
Select your market. Next, select Options in the top right corner, and choose Edit from the drop down menu
You should now be on your Market edit page. Scroll down the page to find the Reviews section
Select each store by clicking the store name and switch the Reviews Toggle to "ON".
Scroll to the bottom and select Save General Settings to save these changes.
Authorize your review accounts
Now, you need to access the Reviews page to complete setup. Select your logo in the top left corner of the page to return to your home dashboard. Next, select Reviews in the breadcrumb bar options shown below.
Then, choose your Market from the drop down, followed by the stores you'd like to setup. You do not need to select a date range at this point in the setup, just select Update at the bottom.
On the next page, any locations which have not been setup yet will have a green Authorize button at the top of the specific location's box.
Sign-in to your Google or Facebook account and select Authorize.
Once your accounts are authorized. Your Review Invite setup is complete