Text-to-Join is a great feature that allows your customers to sign up for your Rewards program by simply texting your locations pre-set code to 66158. And in case you weren’t aware, this feature is also great for those customers who are already Rewards Members, as they can text the code and automatically be sent right to their own Rewards dashboard. Here, they can see how many points/$$ they have accrued, what bonuses and promotions are currently available, your store’s information, any factory recommended maintenance, a link to your on-line appt scheduler, and the ability to update their information.
Signing Up New Rewards Members via Text-to-Join
Your customer texts your store code to 66158
This is what a new Rewards Member will see when signing up for the program:
From there, they simply complete the signup form and they are done! Nothing is required from your Sales team. Plus, this now allows you to text them their service reminders and monthly statements!
Reviewing a Rewards Account via Text-to-Join
When an active Rewards member texts your store code to 66158 they'll see this:
This makes it very easy to always know what they have earned, and always keeps your store information easily accessible.
For those of you using a point of sale system that is NOT fully integrated with BayIQ, this is an easy way for your customers to create their rewards coupon and redeem their points while right there in your store.
How? Well, when your current Rewards customer texts your code, they first see the above dashboard. But if they scroll a little further they also see:
All you have to do now is grab the Certificate Code and type that into their ticket!